In line with the Five Year Forward View, these Master classes utilised film from case studies and unique insights from expert practitioners, to share key practice and lessons learned when commissioning with the voluntary and community sector. The content was developed based on case studies and findings from an extensive series of interviews with the voluntary and community sector.

Improving the health of isolated groups

Participants heard about the powerful effects of working together with the voluntary sector in programmes such as “Maternity Mates” in Tower Hamlets, and how reducing isolation in this way can significantly enhance the reach and outcomes of traditional services.

Making integrated care a reality – collaboration to reduce demand

This was an opportunity to discover the critical success factors in the Greenwich case study, where professionals and the voluntary sector engaged differently by “wrapping the services around the patient” to break through barriers to improved outcomes, and reduce demand on services.

Engaging BME communities in self-management of care

Expert practitioners from Tower Hamlets and Redbridge shared their tips for successfully developing self-care management programmes for diabetes, cancer and mental health with BME communities.