Making person-centred care a reality

We offer a range of services to help you develop patient-centred care in your organisation, including support with gathering patient insights, working with patients on co-design and collaboration, leadership development, organisational development and pathway redesign.

You’ll find a range of resources on this site – browsing these is the first step. We have the knowledge, experience and expertise to help you turn these into practical solutions for your organisation.

“These sessions with patients and carers have really helped me as a CCG Commissioner. We have learned to listen to what the patient is actually saying, and we try to reflect their voice in the initiatives we are putting forward.”

Contact the team

Julie Van Ruyckevelt 07799 472 930




Please follow the links below to find patient insights, toolkits, guidance and case studies to help commissioners develop transformational models of integrated, personalised care co-designed with patients and carers to better manage long term conditions, reduce emergency admissions and promote prevention.